PRESS RELEASE
	SER Acquires Strategic Communications Systems SER Solutions, Inc., a leading provider of contact management and speech analytics solutions, announced today that it has acquired Strategic Communications Systems (SCS), an innovator in technology for inbound, outbound and fully-blended customer contact centers. [more]
	SCS, Inc. now doing business as Strategic Communication Systems SCS, Inc., an innovator in contact center technology for inbound, outbound and fully blended customer contact centers, today announced it will be doing business as Strategic Communication Systems. [more]
	SCS Adds High Capacity Solution to ASD Softswitch Strategic Computer Support, Inc., (SCS), an innovator in contact center technology for inbound, outbound and fully-blended customer contact centers, added an upgrade to its flagship product, ASD Softswitch, that includes a high capacity contact center solution for 300+ seat inbound contact centers. [more]
	SCS and RTI Partner to bring fully integrated CRM/Contact Center Solution to Market SCS, Inc., an innovator in contact center technology for inbound, outbound and fully blended customer contact centers, today announced it's partnership with RTI, a premier provider of CRM solutions. This partnership was specifically formed to meet the growing demand for fast, easy, and affordable overall "Customer Care". [more]
	SCS Awarded CRM Excellence Award for 2003 SCS, Inc., an innovator in contact center technology for inbound, outbound, and fully blended customer contact centers, today announced that SCS's Premier Product suite ASD softswitch, has been awarded the "CRM Excellence award from Customer Inte@ctions Solutions. [more]
	SCS Releases Test results on FTC abandonment rate compliance SCS, Inc., an innovator in contact center technology for inbound, outbound, and fully blended customer contact centers, today announced the results of their FTC compliance testing on abandonment rates. Additionally ASD softswitch release 4.0 currently accommodates all telemarketing requirements as outlined in the FTC's pending Telemarketing Sales Rule (TSR). [more]
	SCS Announces Solution to FTC Telemarketing Requirements SCS, Inc., an innovator in contact center technology for inbound, outbound, and fully blended centers, today announced that their premier product suite, ASD softswitch currently accommodates all telemarketing requirements as outlined in the FTC's pending Telemarketing Sales Rule (TSR). [more]
	SCS announces release of Remote Screen Pop Transfer SCS today announced the release of it's new feature enhancement to ASD softswitch that will allow Remote "Screen Pop" Transfer with data to remote and alternate call center sites. This new groundbreaking feature is fully integrated with ASD softswitch. [more]
	SCS and PEAC, a key player in Higher education loan default prevention, leverage state-of -the art Contact center technology SCS has announced that PEAC, a key player in Higher education loan default prevention, has implemented the company's ASD softswitch contact center solution. ASD softswitch is designed as a fully integrated contact center product suite. [more]
	SCS announces release of fully integrated IVR with Contact Center Platform SCS today announced the release of it's IVR platform, which is fully integrated with ASD softswitch. The release of SCS's IVR will allow customers to eliminate the need for third party IVR systems along with the integration effort that go with them. [more]
	TMC Best of Show Award - 2002 ASD Softswitch has won "Best of Show" at Technology Marketing Corporation's Communications SOLUTIONS® EXPO 2002, which concluded recently at The Boston World Trade Center in Boston, MA. Communications SolutionsT Expo, held yearly, is the premier exhibition and conference for enterprise, government and contact center buyers in the rapidly growing datacom/telecom convergence market place. [more]
	SCS and ASD softswitch listed in Customer Interaction Solutions. ASD softswitch was listed in the November issue of Customer Interactive Solutions Who's Who in Customer Relationship Management. [more]