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Strategic Communication Systems

SCS helps businesses with inbound, outbound and blended call centers connect customers with information faster, more effectively and more efficiently. Our ASD Softswitch is a fully integrated software suite that enhances telephone hardware and provides digital recording, IVR, ACD, call monitoring, VOIP, and other advanced features that complement existing enterprise solutions or replace them.

ASD Softswitch includes sophisticated measurement and analytical tools that provide detailed enterprise-wide perspectives on call center activities and adjust automatically to align performance with goals.



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We are pleased to announce that Strategic Communication Systems is now part of SER Solutions, Inc. SER is a leading provider of contact management and speech analytics solutions. To learn more about our innovative and award-winning products, please visit our website at www.ser.com or contact us directly at 800-274-5676.

For additional information about ASD Softswitch, now branded as ENSERCLE, please visit http://www.ser.com/produ cts/details/ensercle