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"We are a high touch customer service organization. We wanted a company that made us their top priority. Solid customer service makes all the difference in the world, and we have been extremely pleased with SCS as our partner."

President
Top 50 Teleservice Firm


Healthcare Institutions


Are you facing increased demands from aging baby boomers for information and care?

Is the decline in the number of insured patients putting mounting pressure on your bottom line?

Do you struggle to comply with ever-changing HIPAA, insurance and “best practice” requirements?

ASD Softswitch is the software healthcare institutions use to help satisfy the needs of doctors, patients, insurance carriers and regulators.

Do more with less: Handle more calls; Dispense more information

  • Make information available 24/7
  • Give patients access to lab results, billing updates, prescription drug information and drug trial details without them having to speak to a live operator
  • Mitigate the need for more and more employees
  • Patient satisfaction increases as wait times are reduced

Be more flexible and more adaptable: Respond more quickly; empower physicians on-site or off

  • Give physicians and specialists real-time access to patient information and patient conversations
  • Provide multiple access options—phone, e-mail, text to speech, voice recognition and IP telephony (VOIP)
  • Enable off-site physicians to connect with patients when they call—without transferring or referring the call
  • Expand your provider network and your reach

Increase accountability and patient satisfaction: Protect your institution, your patients, your staff and your associates

  • Manage ever-changing security and privacy requirements
  • Deliver updated, single-source patient information to physicians in real-time, whether they are on-site or off
  • Facilitate doctor-to-doctor and doctor-to-specialist consultation while reducing costs
  • Minimize misunderstandings, misinformation and mistakes

ASD Softswitch gives you the functionality you need to compete more effectively in today’s challenging environment. And the best part of all? ASD Softswitch costs less than half of what comparable programs cost…and includes free upgrades while taking advantage of outstanding technical and marketing support.


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